Last updated: 28 September 2026
 

New Destinies International SRL (“New Destinies International”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
 

This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, submit an enquiry, contact us, request information about international education opportunities, or use our services.
 

1. Who we are

New Destinies International SRL is a company registered in the Republic of Moldova providing international education information, student recruitment and admissions support services.

Registered address:
Republic of Moldova
MD-2001, Chisinau, str. Bulgară, 31A

Email: info@new-destinies.com

Website: https://new-destinies.com

New Destinies International SRL acts as a data controller in relation to personal data processed for its own purposes.

For questions concerning your personal data or this Privacy Policy, please contact us at info@new-destinies.com.

2. Personal data we collect

Depending on how you interact with us, we may collect:

• Full name;

• Email address;

• Telephone or WhatsApp number;

• Country of residence;

• Whether you are a student, parent/guardian or another type of enquirer;

• Date of birth or age, where relevant to an education enquiry or application;

• Educational background and qualifications;

• Intended course or programme;

• Preferred country or university;

• Information relating to your education enquiry or application;

• Documents and information provided as part of an application;

• Information provided during telephone, WhatsApp, email or other communications;

• Information required to support an application;

• Website usage and technical information, including information collected through cookies and similar technologies.

We ask you to provide only information that is reasonably necessary for your enquiry or application.
 

3. How we collect your information

We may collect personal data when you:

• Complete an enquiry or contact form on our website;

• Contact us by telephone;

• Contact us through WhatsApp;

• Contact us by email;

• Respond to one of our advertisements;

• Register for or attend an education event;

• Communicate with our representatives or authorised education partners;

• Request information about a university or educational programme;

• Apply for an educational programme through us; or

• Provide information during the admissions process.

We may also receive information from authorised education partners or representatives where this is necessary to provide our services.
 

4. How we use your personal data

We may use your personal data to:

• Respond to your enquiry;

• Provide information about educational programmes and universities;

• Discuss your education options;

• Assess your general eligibility for educational programmes;

• Provide admissions and application support;

• Communicate with you about your enquiry or application;

• Arrange consultations, meetings or events;

• Support your application to a university or educational institution;

• Communicate with universities and educational institutions where necessary for your application;

• Provide information or services requested by you;

• Maintain appropriate records of enquiries and applications;

• Improve our website and services;

• Analyse website usage and the effectiveness of our marketing;

• Protect our website, systems and users; and

• Comply with applicable legal and regulatory requirements.

Where you have provided the appropriate consent, we may also use your contact information to send you information about educational opportunities, events and related services.
 

5. Legal basis for processing

We process personal data only where we have an appropriate legal basis to do so.

Depending on the circumstances, the legal basis may include:

• Consent, where you have given us permission to process your personal data for a specific purpose;

• Performance of a contract or steps taken at your request, where processing is necessary to provide requested services or support;

• Legitimate interests, where processing is necessary for our legitimate business purposes and those interests are not overridden by your rights and freedoms; or

• Legal obligations, where processing is necessary to comply with applicable law.

Where we rely on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
 

6. Sharing your personal data

We may share relevant personal data where reasonably necessary to provide our services.

Recipients may include:

• Universities and educational institutions;

• Authorised education partners and representatives;

• Local agents assisting with student enquiries or applications;

• Call-centre or telephone support providers;

• Website, hosting, email and technology providers;

• Customer relationship management and enquiry-management providers;

• Analytics and marketing service providers;

• Professional advisers;

• Governmental, regulatory or immigration authorities where required or appropriate; and

• Other parties where you have requested or authorised us to share your information.

We will only share information that is reasonably necessary for the relevant purpose.

We do not sell your personal data.
 

7. International transfers of personal data

Because we provide international education services, your personal data may need to be shared with organisations or service providers located outside the Republic of Moldova, including universities, educational partners and service providers in other countries.

Where personal data is transferred to another country, we will take appropriate measures required by applicable data protection law to protect your personal data and ensure that the transfer is lawful.

This may include appropriate contractual safeguards, adequacy decisions or another legally recognised transfer mechanism.
 

8. Marketing communications

Where you have provided the appropriate consent, we may contact you by email, telephone, WhatsApp, SMS or other communication channels regarding:

• Educational opportunities;

• University programmes;

• Admissions;

• Education events;

• Application deadlines; and

• Other relevant education-related services.

You may withdraw your marketing consent or object to marketing communications at any time by contacting info@new-destinies.com.

You can also unsubscribe from marketing communications where an unsubscribe option is provided.

Withdrawal of marketing consent does not affect processing that is necessary to respond to an existing enquiry or provide services that you have requested.
 

9. Telephone and WhatsApp communications

If you contact us by telephone or WhatsApp, we may retain relevant information from the communication for the purpose of responding to your enquiry, providing admissions support and maintaining appropriate records.

Where telephone calls are recorded, we will provide appropriate information about the recording and its purpose.

WhatsApp and other third-party communication services may process personal data in accordance with their own privacy policies and terms.
 

10. Information relating to children and young people

Some of our education services may involve students who are under 18.

We take particular care when processing personal data relating to children and young people and seek to process only information reasonably necessary for the relevant education enquiry or application.

Where appropriate, we may communicate with a parent or legal guardian and may request appropriate consent or authority before proceeding with certain activities.
 

11. Retention of personal data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Respond to enquiries;

• Manage applications;

• Provide requested services;

• Maintain appropriate business records;

• Resolve disputes;

• Establish or defend legal claims; and

• Comply with legal, accounting or regulatory obligations.

The retention period may vary depending on the nature and purpose of the information.

When personal data is no longer required, we will take reasonable steps to securely delete or anonymise it.
 

12. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
 

13. Cookies and website analytics

Our website may use cookies and similar technologies to:

• Enable essential website functionality;

• Maintain website security;

• Remember preferences;

• Understand how visitors use our website;

• Analyse website performance; and

• Where permitted, measure and improve advertising campaigns.

Please see our Cookie Policy for further information.
 

14. Your data protection rights

Subject to applicable law, you may have rights including:

• The right to obtain confirmation as to whether we process your personal data;

• The right to access your personal data;

• The right to request correction of inaccurate or incomplete personal data;

• The right to request deletion of personal data in certain circumstances;

• The right to request restriction of processing in certain circumstances;

• The right to object to certain processing;

• The right to withdraw consent where processing is based on consent; and

• The right to receive certain personal data in a structured and commonly used format where applicable.

To exercise your rights, please contact:

info@new-destinies.com

We may need to verify your identity before responding to a request.

You may also have the right to submit a complaint to the competent personal data protection supervisory authority.

For the Republic of Moldova, the relevant supervisory authority is the National Center for Personal Data Protection (NCPDP).
 

15. Third-party websites

Our website may contain links to third-party websites, including university websites, governmental websites, social media platforms and other service providers.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.
 

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The latest version will always be published on this website and will include the date of the most recent update.
 

17. Contact us

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

New Destinies International SRL
Republic of Moldova
MD-2001, Chisinau, str. Bulgară, 31A

Email: info@new-destinies.com